Shipping policy

Processing Times

Please allow 1-3 working days (Monday to Friday) for us to process and ship your order. All packages are provided with a tracking number. All orders have an express delivery option which is available at checkout.

Transit Times

Please allow the times to deliver:

United Kingdom 🇬🇧

Carriers:

• Royal Mail
• DPD
• DHL
• UPS
• Hermes

Order Tracking

You can track your order here https://clovedale.com/apps/parcelpanel adding your tracking number or order number.

Note:
Please note, these transit times are estimates and may vary due to unforeseen circumstances such as customs delays, courier issues, or weather-related incidents.
Also, please be aware that business days do not include weekends or public holidays.

Cancellations

Cancel within 24 hours of purchase for a full refund by emailing support@clovedale.com with your order number. After 24 hours, cancellations may not be possible due to fast processing. Wait until your order is received and follow our Refund Policy.

Customer Service:

If you need to contact our customer service you can reach out to support@clovedale.com